Privacy Policy for Chat 24

Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: For anonymous usage, we only collect your name and gender. If you sign in using Google or Facebook, we store your email address solely for notification purposes.
• Usage Information: We do not store any chat-related data, including chat content, history, or session details.
• Payment Information: All payments are securely processed through PCI DSS-compliant third-party payment gateways. We do not collect, store, or handle any payment-related data, such as credit/debit card details or other sensitive financial information, on our systems or domain. Your payment data is processed directly by our trusted payment partners, ensuring a high level of security and compliance with industry standards.
• Device Information: We may collect basic device details, such as browser type and version, to enhance the user experience and troubleshoot issues.

How We Use Your Information

We may use your information for the following purposes:

• To Provide and Improve Services: Delivering and enhancing your user experience, including facilitating payments for premium features or subscriptions.
• Payment Processing: Using third-party payment processors to securely process transactions and manage billing information.
• Customer Support: To respond to your inquiries and resolve payment-related issues.
• Personalization and Advertising: To deliver targeted advertising and improve our services.
• Legal and Security Purposes: To comply with legal obligations, process refunds, detect fraud, and protect our rights and property.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Encryption of sensitive payment information during transmission and storage.
• Secure connections (e.g., HTTPS) to safeguard payment transactions.
• Partnering with trusted third-party payment providers that comply with industry standards for data security.

However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Payment Providers

For processing payments, we use third-party payment gateways, which may collect and store your payment details in compliance with applicable data protection regulations. Please review the privacy policies of these payment providers for more information.

Your Rights

• Access, update, and delete your personal information at any time.
• Opt-out of marketing communications.
• Request clarification on how your payment information is used and stored.

To exercise your rights, contact us at chat24.in@gmail.com.